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Privacy Policy

Last updated: 12/16/2025

1. Introduction

Welcome to autom8.my ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website autom8.my and submit inquiries through our contact forms.

2. Collection of Personal Information

We collect personal information that you voluntarily provide to us. "Personal Information" refers to any information about an identifiable individual. The types of personal information we collect include:

  • Contact Information: Names and email addresses provided via our "Let's Talk" forms.
  • Business Details: Information about your business processes and automation needs included in your message.

3. Use of Information

We use the information we collect to:

  • Provide meaningful responses to your automation inquiries.
  • Send you quotes, proposals, and relevant service information.
  • Communicate with you about project updates or changes to our policies.

4. Disclosure and International Transfer

We do not sell your personal information.

Service Providers: We may share your information with trusted third-party service providers (e.g., hosting, email automation tools) to facilitate our operations. These providers are bound by confidentiality agreements.

Notice of International Transfer

While we are a Canadian business, some of our service providers may be located outside of Canada (e.g., the United States). As a result, your personal information may be processed and stored in foreign jurisdictions and may be subject to access by foreign governments, courts, law enforcement, and regulatory agencies in accordance with the laws of those jurisdictions.

5. Limiting Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected (e.g., to complete a project or respond to an inquiry) or to comply with legal, accounting, or reporting requirements.

6. Your Rights (Access and Correction)

Under Canadian privacy laws, you have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Withdraw your consent for the collection, use, or disclosure of your personal information (subject to legal or contractual restrictions).

7. Security

We have implemented physical, organizational, and technological security measures to protect your personal information against loss, theft, and unauthorized access.

8. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact our Privacy Officer at:

privacy@autom8.my